Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Jeff Lewis


Commercial Lines & Life Agent

Jeff began his insurance career at Motorists Mutual Insurance. In 1988 he became a Commercial Lines Producer and CSR for Putnam Insurance. After several successful years as a producer he became the President of Putnam Insurance when Jim Putnam retired. In 2002, when Putnam Insurance merged with the R C White Insurance Agency he became the President of the newly formed Putnam White Lewis Insurance Agency where he also serves as a commercial lines producer.  Jeff received his bachelors degree in 1982 from Wittenberg University, he is a licensed Property  & Causality Agent as well as a Life and Health Agent, he has held the designation of Certified Insurance Counselor sense 1991. Jeff is an active volunteer serving on the Upper Arlington Civic Association from 2007-2009, a PIA of Ohio Board Member from 2002-2014, and the PIA National Board from 2012-2015. He has also served on the Western Reserve Group Agents Advisory Board from 1993-1994 and again from 2003-2004. Jeff received the PIA National Presidential Citation in 2014.

Richard "DJ" White

Vice President

Personal, Commercial & Life Agent

Richard began his career as an Adjuster & Branch Sales Manager with Erie Insurance. In 1986 he established himself as an independent agent and opened the R C White Insurance Agency in Lancaster Ohio. After several successful years in Lancaster serving the needs of both personal and commercial line clients Richard and Jeff Lewis of Putnam Insurance in Columbus, Ohio would join their agencies in 2002 and form Putnam White Lewis Insurance Agency, Inc. Richard holds a BS from Bowling Green University, he is a licensed Property  & Causality Agent as well as a  Life and Health Agent, he has held the designation of Certified Insurance Counselor for 20+ years. He feels that his 25 years of insurance experience helps to make him a true asset to his clients. Richard is a lifelong resident of Lancaster serving both Lancaster and Columbus residents.

Michael Giasi

Commercial Lines & Life Agent

Commercial Lines

Mike Giasi originally came to PWL in 2009, left for a brief period to gain additional experience in the insurance industry and came back to PWL in 2014. Mike holds an Ohio license in property and casualty as well as life & health. In his current position he assists our current and new commercial customers in servicing their accounts. He is also active assisting all of our customers in obtaining life insurance and annuities. Mike holds a BA from Capitol University and a MBA from Ashland University. He resides in Columbus with his wife, enjoys volunteering in our community, traveling and spending time with friends and family.

Karen Mcgrail

Customer Service Representative & Agent

Personal Lines

Karen McGrail has amassed a great deal of experience since beginning her insurance career in 1976. We feel fortunate she joined the PWL team in 1996 where her expertise has become invaluable to not only PWL but our insured’s as well. Karen is an Ohio licensed Property & Casualty Agent who specializes in home and auto insurance. She resides in Columbus with her husband and enjoys spending time with her daughter and grandchildren here in Columbus and visiting her son and his family in Arizona.

Dawn Layne

Customer Service Representative & Agent

Personal Lines & Life

Dawn Layne began her insurance career in 1989 while working with her father at Central Insurance. She became a licensed Property & Casualty Agent in 1991and went on to obtain her Certified Insurance Service Representative designation in 1998 and her Certified Insurance Counselor designation in 2012, she has also obtained her life & health insurance license. Dawn’s father retired from Central Insurance and merged the agency with PWL in April of 2012 when Dawn joined the PWL family. We feel lucky to have someone with so much experience and education as part of our team. Dawn resides in Columbus with her husband, son and daughter and loves traveling and reading.

Heidi Coulter

Operations Manager

Heidi Coulter joined our team in 2016. She has a great deal of experience in office management, accounting, marketing and sales. Her well rounded experience and personality made her a natural fit with PWL. She became a licensed Property Casualty Agent in 2016 and assists our Commercial Agents. Heidi holds a BA from The Ohio State University. She resides in Columbus and enjoys traveling, cycling, mountain bike racing, volunteering and spending time with family and friends.